Job description
We are looking for a Business Analyst to help digitise environmental and combined permit processes. You will bring together business needs, data flows and solution requirements, supporting a programme that also explores automation and generative AI.
Your role
- Understand the business context, objectives and rules, and help project managers clarify and document needs.
- Model processes and data exchanges across teams and external stakeholders, and define functional and non-functional requirements.
- Facilitate analysis, acceptance testing, demonstration and training workshops with business stakeholders and project managers.
- Write validation scenarios, carry out consistency and integration tests, and support business users during testing.
- Communicate deliverables for validation and check that the solution meets expectations and quality requirements.
- Contribute to incident lifecycle management, production follow-up and wider digitisation initiatives.
You have
- At least three years of experience as a Business Analyst.
- At least one year of experience in root cause analysis.
- At least one year of experience investigating incidents.
- At least one year of experience detecting recurring incidents.
- At least one year of experience designing, testing and improving AI chatbots.
- At least one year of experience with large language models in AI chatbots.
- At least one year of experience with RAG in AI chatbots.
- At least three years of experience in stakeholder management and alignment.
- At least three years of experience with Jira.
- At least three years of experience with Confluence.
- At least three years of experience in process modelling.
- At least one year of experience with IT application quality processes.
- At least one year of experience in continuous improvement of IT applications.
- At least three years of experience facilitating workshops.
- At least three years of experience with interview techniques.
- At least three years of experience facilitating brainstorming.
- At least three years of experience with Design Thinking.
- French at C2 level.
A plus
- Active listening.
- Clear communication.
- Analytical thinking.
- Critical thinking.
- A rigorous approach.
- Attention to detail.
- Organisational skills.
- Teamwork.
- Interpersonal skills.
- Prioritisation skills.
- Ability to manage stress.
- Adaptability.
- A proactive approach.
Working at Neurho
Founded in 1998, Neurho is a Belgian IT and business consultancy. For more than 25 years, we have been helping banks, insurers, energy companies and public institutions in Belgium and Luxembourg with their transformation projects. At Neurho, you work on varied and challenging assignments, where your expertise is recognised and your growth encouraged. On top of your salary, you enjoy many extra-legal benefits, designed to suit your role, your needs and your personal wishes.
Neurho is committed to equal opportunity and welcomes every application, regardless of age, origin, nationality, gender, social background, beliefs or disability.