We're looking for a senior change manager to manage IT production changes from submission to closure. The focus is reducing business disruption while protecting systems from unacceptable risks.
What you'll do
- Validate change requests, including testing, rollback plans and notice deadlines.
- Identify change conflicts and recommend suitable production deployment dates.
- Coordinate change review meetings.
- Communicate planned changes and significant production risks to stakeholders.
- Improve compliance with the process.
- Support operational teams using the tool.
What you bring
- At least eight years of relevant experience in organisational development.
- In-depth knowledge of and processes.
- Knowledge of and Service Now.
- Knowledge of production resilience procedures: IT DRP (Disaster Recovery Plan), BCP (Business Continuity Plan) and HA (High Availability).
- Experience with IT/business relations and IT infrastructure production operations.
- Knowledge of quality standards, and cyber security.
- Ability to develop and adapt processes and define relevant performance indicators.
- Strong organisation, analysis, written and verbal communication, collaboration and resilience.
- Ability to inspire others and build engagement.
- or equivalent experience.
- : fluent, good or not required.
- : fluent, good or not required.
- : fluent, good or not required.
Nice to have
- experience.
- Change Advisory Board (CAB) experience.
- Post Implementation Review (PIR) experience.
What's next?
The people who do well here are the ones who saw themselves in this description. Not because they match every line, but because the mission felt right for them.
We are actively hiring for this position. Applications are reviewed by our team, and matching profiles receive a call to discuss the role in detail.
It takes under a minute to apply. Your email, your CV. That is all we need to start the conversation.