Job description
We are looking for a Domain Delivery Lead to coordinate the modernisation of business applications in international protection. This Neurho mission brings several agile squads together around a shared roadmap and a more integrated IT environment. You will combine delivery leadership with coaching, giving teams a clear framework and the autonomy to turn business priorities into concrete results.
Your role
- Bring several agile squads together around a shared vision and objectives, keeping delivery aligned with business priorities.
- Establish a clear framework for team autonomy and support teams as they develop their delivery maturity.
- Build the overall plan with the teams, coordinate dependencies and make priorities and trade-offs transparent.
- Facilitate cross-team synchronisations, reviews and retrospectives, and encourage teams to share practices and lessons learned.
- Remove delivery obstacles by connecting teams, business stakeholders and IT contributors.
- Coach individuals and teams, exchange feedback and build a culture of trust and continuous improvement.
- Manage project change requests with the relevant stakeholders.
- Report progress, risks and difficulties openly to the relevant governance bodies.
- Escalate significant changes and issues promptly when agreed tolerance thresholds are exceeded.
- Follow up with suppliers and involve them as delivery partners.
- Manage the project budget.
You have
- At least ten years in a Domain Delivery Lead or comparable delivery leadership role, including practice within the past year.
- At least five years of Agile and iterative working methods applied to IT projects in complex environments.
- At least five years of agile team coordination across large multidisciplinary squads, including the past year.
- At least ten years of complex stakeholder management in digitalisation projects, including the past year.
- At least ten years of experience with IT governance frameworks, including the past year.
- At least ten years of project team leadership, including the past year.
- At least five years of public-sector project management involving complex projects or digital transformation, including the past year.
- Substantial experience in a business-IT liaison role where non-technical communication was essential.
- Experience in budget management within public-sector funding limits.
- Experience in capacity management, including resource allocation.
- Significant experience leading large-scale IT projects with multiple stakeholders and cross-team dependencies.
- Proven experience in business process optimisation.
- Proven experience in business process reengineering.
- Sound knowledge of project management methodologies.
- Sound knowledge of delivery management practices.
- A strong grasp of change management principles in organisational and digital transformations.
- Knowledge of application management, including application lifecycles, maintenance and evolution.
- Ability to translate policy direction and business needs into an operational roadmap and clear delivery priorities.
- Ability to explain complex IT concepts in clear, accessible business language.
- Servant leadership that builds team autonomy and removes administrative and organisational obstacles.
- Understanding of institutional dynamics, with the ability to anticipate stakeholder concerns and handle conflicting priorities neutrally in politically sensitive settings.
- Ability to structure, plan and prioritise activities against strategic objectives, business needs and delivery capacity.
- Strong analytical, synthesis and problem-solving skills to identify risks, dependencies and opportunities for improvement.
- Ability to foster effective collaboration between IT teams, business stakeholders and other contributors.
- Ability to influence and mobilise people without relying on hierarchical authority.
- Excellent communication and active listening, with messages adapted to teams, business stakeholders, management and suppliers.
- Empathy and emotional intelligence that create a psychologically safe environment where people can speak openly.
- Diplomatic handling of tensions and conflicts, with the ability to negotiate mutually acceptable solutions.
- Facilitation and coaching skills that help teams and individuals develop.
- Composure, resilience and a solution-focused approach under pressure.
- Openness to adaptation and continuous learning.
- Integrity and transparency, with a commitment to leading by example.
- English at B2 level.
- Dutch or French at C2 level.
Working at Neurho
Founded in 1998, Neurho is a Belgian IT and business consultancy. For more than 25 years, we have been helping banks, insurers, energy companies and public institutions in Belgium and Luxembourg with their transformation projects. At Neurho, you work on varied and challenging assignments, where your expertise is recognised and your growth encouraged. On top of your salary, you enjoy many extra-legal benefits, designed to suit your role, your needs and your personal wishes.
Neurho is committed to equal opportunity and welcomes every application, regardless of age, origin, nationality, gender, social background, beliefs or disability.