Functional Analyst / Test Coordinator / Scrum Master

We are looking for a senior Functional Analyst who also takes on the roles of Test Coordinator and Scrum Master in a digital product team. The team turns business change and digitalisation into applications, platforms and IT services that support energy supply processes in the Belgian energy market. You bridge the gap between business partners and developers, on projects that affect these applications as well as on their maintenance, bug fixing and user support. You combine three roles and shift between them as the context evolves.

Your role

• Capture business needs and translate them into functional analyses and technical designs.
• Write functional specifications and have them validated by the business.
• Take part in workshops and meetings with business and IT colleagues as an adviser on both the energy market and the technical components.
• Lead user acceptance testing: define, run and manage the test strategy and test plan, and set and guard the test scope with stakeholders.
• Write test scenarios for IT testing, run functional tests yourself and support the business during acceptance testing.
• Push for standardised testing and as much test automation as possible.
• Organise test sessions and facilitate defect meetings with internal and external parties; analyse defects and describe them clearly.
• Monitor test progress within time, budget and quality, manage risks and bottlenecks, and keep all stakeholders up to date on planning, resources, scope and risks.
• Apply the change and release management process carefully.
• As Scrum Master, support one or more feature teams, make sure Scrum works well and coach the teams towards more autonomy.
• Secure knowledge and share it with your colleagues.
• Work closely with business colleagues, analysts and developers, and report to the digital product owner.

You have

• At least five years of experience as a functional analyst.
• At least five years of experience as a test coordinator.
• At least three years of experience in the Belgian utilities sector, in the role of an energy supplier.
• At least five years of experience in application support: incident follow-up, releases, user assistance, training and monitoring.
• Proven experience writing test strategies and test scenarios.
• At least one year of experience with Microsoft Dynamics 365 Finance and Operations.
• Experience with change management processes, for example under ITIL.
• Experience with release management processes.
• At least one year of experience with an Agile project method such as Scrum.
• At least one year of experience with Jira as a tracking tool.
• Professional Scrum Master (PSM) certification.
• Dutch at C2 level.

A plus

• Ability to switch flexibly between the roles of Scrum Master, test coordinator and functional analyst.
• Adaptability when the context changes.
• A proactive way of working.
• A pragmatic, solution-oriented approach within an agreed scope.
• Coaching a team towards more autonomous work.
• Experience with a project management methodology.
• Experience with MIG6 and knowledge of how the energy market works.
• Experience with SAP IS-U.
• Thorough knowledge of formal test design techniques.
• Solid experience with use cases as an analysis technique.
• Solid experience with UML analysis techniques.
• Leading user acceptance testing.
• Hands-on functional testing.
• Driving test automation and standardised testing.
• Diplomatic, clear communication with a range of stakeholders.
• English at B2 level.