An international business services organisation manages an international product portfolio sold in more than 40 countries, each with country-specific contractual requirements. As a Global Products Contracting Officer, you will handle contract preparation, technical writing and process modelling so that customer documentation and internal workflows remain accurate and usable. The role combines customer coordination, ownership of a defined portfolio and detailed process work.
The mission
The product has country-specific features and contracting requirements, so each request must be understood in its business context before the relevant documentation is prepared. Clear country-specific contract documentation helps the organisation deliver the product consistently across more than 40 markets. The team uses the process modelling tools Visio and ARIS to document workflows and create a shared understanding of how contracting activities should run.
In this junior role, you will work with customers and internal stakeholders to prepare contracts and manage your own portfolio. You will learn the product’s country-specific features during the initial training period and are expected to become autonomous within approximately two months. Your work connects customer requests, business requirements and accurate contractual documentation.
Your responsibilities
- Prepare accurate contracts based on customer requests and country-specific product requirements.
- Analyse requests and translate business information into clear, consistent contract documentation.
- Model workflow processes using Visio and ARIS to make responsibilities, decisions and handovers visible.
- Create and maintain flow charts that support the consistent execution of contracting activities.
- Manage your assigned customer portfolio, ensuring requests are followed up and documentation is delivered accurately.
- Communicate with customers and stakeholders in Dutch, French and English, using a structured and diplomatic approach.
Your profile
Essential skills
- Demonstrate strong technical writing skills and the ability to produce precise business documentation.
- Apply process modelling techniques and methods to represent business activities clearly.
- Use process modelling tools Visio and ARIS, and create clear flow charts.
- Work confidently with MS Office for document preparation, analysis and communication.
- Understand workflow processes and identify dependencies, handovers and potential inconsistencies.
- Bring relevant business experience and the ability to understand product and customer requirements.
- Analyse information carefully, work independently and maintain a structured approach.
- Communicate clearly and diplomatically, with a customer-oriented attitude.
- Maintain accuracy, precision and quality when handling detailed contractual information.
- Work towards defined outcomes while keeping an eye for detail.
Languages
- Dutch: C1, fluent
- French: C1, fluent
- English: C1, fluent
Education
- Bachelor’s or master’s degree, or equivalent relevant experience.