IT Project Manager Microsoft 365 (Senior)

An IT services organisation delivers Microsoft 365 implementation projects for clients. This senior role leads each project from presales through production, while managing internal employees and consultants and developing the team's capabilities.

The mission

Projects span the complete delivery cycle. From presales, you help shape the concept and carry it through solution construction, change management and production release. You establish the plan, monitor deadlines, follow the budget closely and control quality. You facilitate communication between every party involved, provide regular, structured updates to clients and management, and report problems quickly. You keep delivery focused on its expected result, while coordinating the project methods and Microsoft 365 knowledge needed for implementation.

As team leader, you have line responsibility for a team of internal employees and consultants. You hold regular performance and evaluation discussions, motivate people, support their development and manage the team's capacity plan. You assign resources to projects, contribute to recruitment and help maintain the team's effective operation. As competence centre lead, you develop capabilities proactively so they match future client needs. You organise knowledge sharing and promote the reuse of learning across projects managed by the team and, more broadly, by clients.

Your responsibilities

• Lead Microsoft 365 IT implementation projects from presales through production.
• Build schedules, monitor deadlines, budgets, quality and delivery outcomes.
• Coordinate communication between clients, management and project stakeholders.
• Report progress and problems regularly in a structured format.
• Manage and develop internal employees and consultants through evaluations and regular discussions.
• Plan team capacity, allocate resources, support recruitment and maintain team operations.
• Develop team capabilities and promote knowledge sharing across projects.

Your profile

Essential skills

• Several years of professional IT project management experience, including end-to-end IT implementation projects.
• Project management experience covering planning, budget monitoring, quality control, stakeholder communication and delivery reporting.
• Experience across presales, concept design, solution construction, change management and production release.
• Confirmed people management experience with line responsibility for evaluating, motivating and developing team members.
• PRINCE2 certification (required).
• Experience with Agile methods, Kanban and BPMN.
• Experience with Microsoft 365, SharePoint / Office 365, SharePoint 2019, Power Apps and Power Automate.
• Knowledge of SQL, including DML, DDL and DCL.
• ITIL certification or knowledge.
• A strong sense of responsibility, with a client and results orientation.
• Strong communication and writing skills, persistence and negotiation ability.

Languages

• French, native
• Dutch, B2
• English, native

Education

• Master's degree

Working context

• Project delivery runs end to end, from presales and concept design to production release.
• The team includes internal employees and consultants, with line management and capacity planning responsibilities.
• The role combines project leadership, people management and competence-centre development.
• Reporting is regular and structured, while knowledge is shared and reused across projects managed by the team and clients.