We're looking for an technician to be a visible point of contact for employees. You'll combine hands-on troubleshooting with across PCs, mobile devices and meeting room technology.
What you'll do
- Resolve technical issues for employees, remotely and in person.
- Prepare IT equipment and support onboarding for new joiners.
- Support meeting room technology.
- Manage incidents and service requests through to resolution.
- Work with infrastructure and other IT teams to improve services.
- Document solutions and share knowledge to improve everyday support.
What you bring
- At least three years of or service desk experience.
- A in IT or equivalent experience.
- Practical knowledge of and 365 (Office 365).
- Experience supporting mobile devices, including iOS and tablets.
- Knowledge of Canon printers and uniFLOW.
- Understanding of networks, including and .
- Knowledge of and .
- Knowledge of , Entra and , or willingness to learn.
- Ability to explain technical concepts clearly to non-technical users.
- A proactive approach to solving problems and working with colleagues.
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What's next?
The people who do well here are the ones who saw themselves in this description. Not because they match every line, but because the mission felt right for them.
We are actively hiring for this position. Applications are reviewed by our team, and matching profiles receive a call to discuss the role in detail.
It takes under a minute to apply. Your email, your CV. That is all we need to start the conversation.