A senior project support officer role within the transformation office of a major Belgian banking institution supports a strategic data transformation program built around three initiatives. The work combines PMO and program governance, portfolio planning, budget tracking and executive reporting, using PowerPoint, Excel, SharePoint and collaboration tools to maintain a consistent view of delivery.
The mission
The program coordinates data-related initiatives that require a common roadmap, consistent reporting and formal decision follow-up. The PSO/PMO provides governance for steering committees, management committees and program reviews, consolidating milestones, dependencies, risks and financial information from three initiatives. This gives the Lead Program Manager, Initiative Owners and senior management one view of progress and issues requiring decisions. The work supports aligned planning and reliable reporting across multiple delivery teams.
You will support the Lead Program Manager and Initiative Owners in day-to-day program coordination. Your scope includes meeting preparation, minutes, action and decision registers, roadmap maintenance, budget information and management packs. You will coordinate contributions from multiple stakeholders and delivery teams, check progress against key deliverables and escalate deviations through established governance processes. The role connects operational follow-up with executive reporting, keeping commitments and decisions visible and traceable.
Your responsibilities
- Establish and maintain the consolidated program roadmap and integrated planning across the three initiatives, giving governance bodies a reliable view of milestones and dependencies.
- Coordinate steering committees, management committees and program reviews, producing agendas, materials, minutes, action logs and decision registers for timely follow-up.
- Consolidate KPIs, milestones, budgets, risks and dependencies into executive dashboards and recurring management reports.
- Prepare steering committee packages and executive presentations with consistent reporting standards across all transformation streams.
- Track budget information and financial reporting, identify delivery deviations and provide evidence for management decisions.
- Control governance documentation and version history in SharePoint, Excel, Planner or equivalent collaboration tools, keeping artefacts current and accessible.
Your profile
Essential skills
- Bring at least 5 years of relevant experience in PMO, project support or program governance, supporting a large program or strategic initiative.
- Apply portfolio and project management methodologies to manage planning, dependencies, reporting and governance.
- Produce accurate budget tracking and financial reporting, plus executive reporting and presentation preparation for senior stakeholders.
- Use advanced PowerPoint and Excel skills, together with SharePoint and collaboration tools, to structure information.
- Coordinate multiple stakeholders and delivery teams simultaneously, with a structured, detail-oriented approach.
- Communicate clearly and work comfortably with senior management and management committees.
Preferred skills
- Experience in Data, Reporting or Analytics programs.
- Background in banking, insurance or other regulated environments.
- Consulting or transformation office experience.
Languages
- English: sound working knowledge, CEFR level not specified.
- Dutch: sound knowledge if selected as the local language, CEFR level not specified.
- French: sound knowledge if selected as the local language, CEFR level not specified.
Education
- Master's degree or equivalent professional experience.