SAP CRM Lead Analyst

Closes on 20/11/2026Merelbeke-MelleHybridStarts on 01/02/2027
Remuneration: 3.950 - 5.050 EUR/mo gross ·Freelance also possible

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Job description

We are looking for an SAP CRM Lead Analyst to take the lead on content within a multidisciplinary product team. The team turns complex business needs into coherent, feasible and future-proof CRM solutions. Your role is to set a shared solution direction and protect it. You make sure processes, functional analyses, data, integrations and architecture fit together end to end, and you bring choices, risks and dependencies to light early.

Your role

  • Understand complex business needs, ask critical questions and challenge assumptions where that leads to a better solution.
  • Keep processes, data, integrations and CRM functionality consistent, looking beyond a single story, feature or application.
  • Lead complex refinements: structure topics in advance, map functional and technical uncertainties, make open decisions explicit and involve the right analysts, developers and architects in time.
  • Spot choices with a wider architectural impact, align them with architects and translate architecture principles into concrete consequences for CRM.
  • Identify dependencies on other product teams early and organise alignment across team boundaries.
  • Support the on the roadmap with advice on feasibility, complexity, risks, phasing and the analysis and development capacity needed.
  • Coach functional analysts: review their analyses, spot gaps and inconsistencies, encourage reuse and knowledge sharing.
  • Stay involved during delivery, answer complex questions from analysts, developers and testers and flag new risks as they arise.
  • Work closely with the , functional analysts, developers, architects and colleagues from other product teams, leading through expertise rather than authority.

You have

  • At least five years of experience with SAP CRM or a similar technology.
  • Proven experience coaching and training colleagues in SAP CRM.
  • At least seven years of experience in end-to-end solution thinking across processes, data, integrations and systems.
  • At least seven years of experience in , enough to review the work of other analysts.
  • At least seven years of experience with complex CRM solutions, ideally in an enterprise environment.
  • At least seven years of experience in solution design, weighing options on feasibility, impact, risk and durability.
  • at C2 level.

A plus

  • Experience in the Belgian energy sector.
  • Experience leading complex refinements on content.
  • Experience in cross-team work, aligning dependencies with other product teams and stakeholders.
  • Experience working in an product team with sprints and backlog refinement.
  • Working with .

Working at Neurho

Founded in 1998, Neurho is a Belgian IT and business consultancy. For more than 25 years, we have been helping banks, insurers, energy companies and public institutions in Belgium and Luxembourg with their transformation projects. At Neurho, you work on varied and challenging assignments, where your expertise is recognised and your growth encouraged. On top of your salary, you enjoy many extra-legal benefits, designed to suit your role, your needs and your personal wishes.

Neurho is committed to equal opportunity and welcomes every application, regardless of age, origin, nationality, gender, social background, beliefs or disability.