Job description
We are looking for a Scrum Master to support a cross-functional squad working on enterprise document and records management. The work covers document ingestion, archiving, consultation and onboarding of content types. In a technically complex environment, you will help the team manage dependencies, improve its autonomy and deliver predictably.
Your role
- Facilitate Scrum ceremonies and cross-team coordination sessions.
- Coach the squad and Product Owner on Agile practices, backlog quality, prioritisation and sprint goals.
- Help turn objectives into a realistic delivery plan and follow milestones, capacity and delivery metrics.
- Identify and manage impediments, risks and dependencies across teams and applications; report and escalate when needed.
- Coordinate with technical, functional, business and operational stakeholders on testing, releases, operational readiness and production follow-up.
- Help the team improve its delivery practices, resolve recurring problems and develop collective ownership.
You have
- At least five years of experience in a relevant field.
- A master's degree or equivalent experience.
- English at B2 level.
- French or Dutch at B2 level.
- Expert knowledge of Agile frameworks.
- Expert knowledge of Scrum.
- Expert knowledge of Kanban.
- Strong experience facilitating cross-functional Agile teams.
- Strong experience coaching cross-functional Agile teams.
- Experience with Rally or Jira for Agile delivery and reporting.
- A strong understanding of the software development lifecycle.
- Sound knowledge of project management practices.
- Sound knowledge of delivery management practices.
- Proven ability to manage delivery dependencies.
- Proven ability to manage impediments.
- Proven ability to manage delivery risks.
- Proven ability to manage delivery commitments.
- Strong stakeholder management skills.
- An understanding of distributed software development.
- An understanding of Agile software lifecycle management.
- An understanding of operational readiness.
- An understanding of software testing.
- An understanding of production delivery.
- An understanding of automated testing principles.
- An understanding of CI/CD principles.
- Enough technical understanding to follow integration discussions and their delivery impact.
- Enough technical understanding to follow architecture discussions and their delivery impact.
- Experience in banking or financial services.
- Experience with transversal or platform squads serving multiple consumers.
- Experience with complex application integrations, APIs or document and content management.
- Experience coordinating delivery across several applications or teams.
- Experience working with distributed delivery partners or external delivery partners.
A plus
- Ability to navigate a large organisation and interact at different levels.
- Strong facilitation skills.
- Clear, structured and factual communication about risks and impediments.
- A positive and pragmatic attitude.
- Empathy.
- Ability to foster trust and transparency.
- An attentive approach to listening before proposing solutions.
- Ability to constructively challenge unclear commitments, priorities and expectations.
- A proactive approach to impediments.
- An active approach to knowledge sharing.
- An approach that promotes collaboration and autonomy.
- Ability to support team and individual development.
- Use of feedback and data to support continuous improvement.
- Ability to influence through questions rather than authority.
- Ability to consider delivery, dependencies and organisational impacts beyond the sprint.
- A calm and structured approach to ambiguity, competing priorities and complex dependencies.
Working at Neurho
Founded in 1998, Neurho is a Belgian IT and business consultancy. For more than 25 years, we have been helping banks, insurers, energy companies and public institutions in Belgium and Luxembourg with their transformation projects. At Neurho, you work on varied and challenging assignments, where your expertise is recognised and your growth encouraged. On top of your salary, you enjoy many extra-legal benefits, designed to suit your role, your needs and your personal wishes.
Neurho is committed to equal opportunity and welcomes every application, regardless of age, origin, nationality, gender, social background, beliefs or disability.